Safer services
See overdue checks, placement-health changes and safeguarding actions before they become incidents.
BUILT INSIDE A LIVE SUPPORTED ACCOMMODATION PROVIDER
Every placement.
Every placement.
Every person.
One clear view.
TIFA Connect brings support, workforce, governance, commissioner relationships and placement economics into one operating system—built by the people who use it every day.
No per-property pricingUnlimited staff accountsFive-day target go-live
TIFA CONNECT / CONTROL ROOMLIVE · 08:42
GOOD MORNING, MICHAELEverything that needs your attention.
ALL SERVICES⌄
Daily recording98.4%+1.2
Placement health92Stable
Actions overdue4−6
LA pipeline£84k+£22k
TODAY’S ATTENTION
Oak HouseNight check signedResolved
YP-024Pathway review dueToday
Cardiff LAReferral fit scored 86%Review
PLACEMENT HEALTH
92/100
28 stable · 2 watch
Illustrative product interface using representative data.
Liveused inside TIFA Life
Oneshared operating record
Role-basedfrontline to leadership
16+supported accommodation focus
What is TIFA Connect?
TIFA Connect is a supported accommodation operating system. It connects placement records, daily support, workforce, governance, Local Authority reporting, properties, finance and growth in one platform. It is built inside TIFA Life, a live supported accommodation provider in Wales.
Run safer today.
Build stronger tomorrow.
Most systems help you record what happened. TIFA Connect helps the team see what matters now—and gives leadership the control to grow.
Time returned
Turn frontline activity into consistent commissioner reports, timesheets and evidence automatically.
Teams accountable
Every rota, process, action and approval has a named owner, cadence and visible status.
Growth controlled
Know placement margin, manage LA relationships and model the operational impact of the next property.
Eight connected systems.
One source of truth.
Each module solves a real provider workflow. Together, they connect frontline delivery to commissioner confidence and board decisions.
Placements & support
Manage referrals, placement records, support plans, daily logs, incidents and outcomes in one supported accommodation platform.
Explore ↗Workforce & rota
Recruit, vet, onboard, schedule and develop supported accommodation staff with rota, GPS clock-in, training and compliance in one workflow.
Explore ↗Commissioner reporting
Turn daily support records into consistent, evidence-linked Local Authority commissioner reports with human review and approval.
Explore ↗Governance & compliance
Schedule, own and evidence recurring supported accommodation governance across operations, safeguarding, workforce, property and finance.
Explore ↗Finance & economics
Track placement P&L, void exposure, Local Authority invoicing, debtors and cash-flow for supported accommodation services.
Explore ↗LA & commissioner CRM
Manage Local Authority contacts, referrals, meetings, tenders and relationship health in a CRM built for supported accommodation providers.
Explore ↗TIFA YP app
Give young people in supported accommodation a companion app for check-ins, goals, rewards, messages and emergency support.
Explore ↗Responsible AI
Evidence-linked drafting, referral extraction and anomaly detection for supported accommodation, with human approval and zero-data-retention workflows.
Explore ↗
MB
FOUNDERMichael Border
BUILT BY A PROVIDER, NOT A SOFTWARE COMMITTEE
“We did not build software and look for customers. We built an operation, built the platform it needed, and now offer that platform to providers who want the same control.”
TIFA Connect is used every day to run TIFA Life. Features exist because the team needed them in placements, on-call, reporting, workforce, quality and growth—not because they looked good on a roadmap.
Dailyused in the live operation
End to endone operating view
South Walesbuilt close to delivery
Replace the patchwork.
Keep the control.
THE PATCHWORKWITH TIFA CONNECT
— Logs in one system. Rota in a spreadsheet. Finance somewhere
else.✓ One connected operating record across every service.
— Three days assembling monthly commissioner reports.✓ Evidence gathered continuously; report drafted in 30
seconds.
— Governance depends on who remembers the spreadsheet.✓ 45 recurring processes, named owners and live compliance.
— You discover a placement is unprofitable at year end.✓ Placement and property economics visible throughout the
month.
— LA relationships live in inboxes and individual memory.✓ Shared commissioner CRM with referrals, tenders and
relationship health.
FROM FRONTLINE WORK TO COMMISSIONER TRUST
A month of evidence.
A month of evidence.
A report in 30 seconds.
Daily logs, outcomes, incidents, education, health and engagement are structured as the work happens. On reporting day, TIFA drafts a consistent LA-ready narrative—with sources traceable back to the record.
- Provider-approved templates for each authority
- Nothing invented: statements link to evidence
- Responsible AI with zero-data-retention workflows
- Human review before anything leaves
MONTHLY PLACEMENT REPORTCARDIFF COUNCIL · JUL 2026
Progress & outcomes
94%engagement
3goals progressed
0unresolved incidents
32 source recordsREADY FOR REVIEW ✓
TIME-RETURN CALCULATOR
What would you do with 54 management hours back each month?
Illustrate time currently spent compiling commissioner reports, reconciling rota information and maintaining governance spreadsheets.
212 properties60
Pay for the operation you run.
Not every login or property.
Clear young-person allowances, unlimited staff accounts and defined implementation. Add properties without adding a property tax.
Reporting
£495 + VAT / monthUp to 20 active young peopleReplace fragmented records and manual commissioner reporting.
- Placement records and daily logs
- Support plans and risk assessments
- Incident recording
- Automated commissioner reporting
- TIFA YP companion app
Operations
£895 + VAT / monthUp to 40 active young peopleThe complete day-to-day operating platform for established services.
- Everything in Reporting
- Workforce, rota and on-call
- Properties and maintenance
- Training and induction
- Quality and governance
Scale
£1,495 + VAT / monthUp to 60 active young peopleCommercial, financial and governance control for ambitious providers.
- Everything in Operations
- Placement Health Score
- Finance and placement economics
- LA and Commissioner CRM
- Recruitment and ATS
Enterprise
From £2,500 + VAT / monthMulti-region and group operatorsA configured operating environment for complex organisations.
- Everything in Scale
- Multi-organisation reporting
- SSO and advanced permissions
- API and custom integrations
- White-label options
FOUNDING PARTNER COHORT20% off for three years.
Direct founder access, product input and priority implementation for the first 20 external providers.
Five working days.
One controlled transition.
Discover
Map workflows, systems, records and risk.
Configure
Brand, properties, people, templates and permissions.
Migrate
Import and review records, plans and evidence.
Go live
Train teams, switch on and support the first shift.
We time the transition around your current contract. No double-paying. No unowned data. No big-bang weekend.
COMMON QUESTIONS
Straight answers before you book.
TIFA Connect is not the right fit for every care service. These answers make the scope clear.
What is TIFA Connect?+
TIFA Connect is an operating system for supported accommodation providers. It connects placement records, support, workforce, governance, commissioner reporting, finance and growth in one platform.
Who is TIFA Connect built for?+
It is built primarily for UK providers supporting young people aged 16+ including care leavers and UASC. It is especially valuable for providers operating multiple properties or planning to scale.
How is it different from care management software?+
Traditional care systems focus on records or visits. TIFA Connect adds operational governance, rota, recruitment, property, commissioner CRM, placement economics and provider-level decision support.
How quickly can a provider go live?+
The standard target is five working days for a prepared single-provider implementation. Complex migrations are scoped with a written plan before commitment.
Where is data hosted?+
TIFA Connect states UK and EU-West hosting with UK data-residency commitments available in writing. Full architecture, subprocessors and contractual controls are provided during security due diligence.
Can we leave and export our data?+
Yes. The service commitment is that the provider owns its data and can receive agreed exports of records and documents without platform lock-in.
See your operation in one clear view.
Bring one real workflow to a 30-minute working demo. We’ll show you how TIFA Connect would handle it—and tell you plainly if it is not the right fit.
No commitment · No self-service trial · A real conversation with the team that built it